Service Your Way
"Service your way" means you determine how to best support your
equipment. Select from three convenient service options to keep your
IronDirect equipment running smoothly.
Self-Service at Your Site
Qualifying customers can perform warranty repairs at their own facilities and get reimbursed for labor and at full MSRP for parts.
Your Preferred Local Dealer
Have a preferred local dealer for equipment maintenance? Make them your designated service partner for IronDirect machinery. We'll provide them with everything needed to service your equipment effectively.
Our Authorized Service Partners
If you don't have a preferred provider, we'll help you locate one. We have hundreds of service locations across the United States, Mexico, and Canada ready to meet your needs.
Every machine includes a free kit of maintenance parts for the first 1,000 hours. In addition,
containerized parts consignment is available for volume customers.
By providing your sites with stores of frequently-used parts,
we simplify and expedite parts replacement.