Mike McBroom brings over 12 years’ experience in parts technical support and customs compliance to his role as Parts Specialist at IronDirect. Mike has worked with various types of construction equipment, including wheel loaders, excavators, articulated haulers, paving and compaction, and compact equipment.
Prior to joining IronDirect, Mike worked for nine years as a parts technical support specialist with Volvo Construction Equipment. He was responsible for assisting Volvo dealers with all parts-related questions and issues. Mike developed and presented training materials at in-house dealer training classes. In addition, Mike worked for over three years as a harmonized tariff compliance analyst. Other experience is in manufacturing, customer service and traffic management.
Mr. McBroom has a Bachelor of Business Administration degree from Montreat College.